We aim to dispatched your order within 2 days after receipt of payment, this time frame may differ for products that are made to order. 

Free UK shipping is via Royal Mail 48 tracked. An additional fee will be applied for Royal Mail 24 tracked. We will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Packaging is amply sized and your items are well-protected.

We aim to ensure we provide full and accurate descriptions and photographs of all our products, however, colours may vary on different monitors.
If you are unsure, please contact us to with any questions prior to purchasing.

In the unlikely event your goods arrive damaged, please contact us on hello@squishypig.co.uk within 48 hours of receipt to arrange a return and refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.

You are responsible for ensuring the returned goods reach us. When making an exchange, the customer must pay for all shipping costs associated with the return.

This does not affect your statutory rights.